Management of OS & Core Applications
We understand that you want to focus on your job rather than infrastructure so we upgrade and maintain all of our managed servers. This includes updating and patching the operating system (Solaris, Windows or Linux) & all core, pre-installed applications (e.g. Apache, MySQL, PHP) and also helping you to install and configure new packages & tools.
Moving servers can be a painful process, so we take the weight off your shoulders and work with your developers to migrate all of your databases, files, sites and applications.
Losing data is unacceptable, which is why all of our managed servers are backed up each day and stored for at least 14 days. If your RPO requires a higher frequency of backups, or if you have bespoke requirements, we can deal with it.
We monitor all of the critical applications on your server, such as Apache and MySQL, as well as key performance indicators. If you have bespoke monitoring requirements, we are able to accommodate these.
If you find yourself stuck with a critical server issue, day or night, you can contact our support by phone & email.
Our engineers provide comprehensive advice and help for technical and non-technical staff alike, to guide them through any issues they might encounter.
Load Balancing, DB Replication & More
If you are hosting business critical applications then spreading the risk across a number of servers is often the best way forwards.
Free Consultancy & Advice
We know that your area of speciality is not hosting and we want to ensure that you get the most out of your service so, as standard, we provide consultancy and advice on scalability, security and a number of other related areas.